Some Important Points to Note
We want everyone to have a nice, safe and relaxing time at Tyn Cornel Camping so we kindly ask that you note the following:
- Please don’t disturb your fellow campers.
- The River Tryweryn is a beautiful and exciting river but does flow fast so please take care. Keep an eye on young children and dogs when near to the river bank.
- Campfires are only allowed in the traditional grass camping field in fire pits provided by us, using wood purchased on site. We do not allow fires in the electric hook-up field or the pod pitches for safety reasons. Fire pits are free to hire but we do ask for a deposit, returnable at the end of your stay.
- As we are a quiet, family-friendly site we ask that noise is kept to an absolute minimum after 11pm and that at all times music is kept at a level that cannot be heard from other pitches.
- Check-in is from 12pm onwards (3pm for Lotus Belle tents). Our Reception hours are until 7pm Sunday to Thursday, 8pm on Fridays, and Saturdays.
- Please let us know in advance if you will be arriving outside of reception hours so we can make arrangements for your arrival. We usually lock our gates to the camping areas from 11pm to 8am but the car park is open 24 hrs. Late arrivals are on a request basis only.
- We are unable to accept bookings for stag or hen groups. Large single sex groups are welcome only at our discretion and must be booked over the phone, this also applies to any groups of three or more camping units/pitches.
- To reserve a pitch we ask for 30% or £25 deposit (£40 for Pods and £60 for Lotus Belle tents), whichever is the greater amount.
- Please help us keep the grass healthy by raising barbecues, stoves and any heat source, such as hot pans, off the ground.
- Please keep driving on the grass to a minimum. In rare periods of heavy rain we may ask that cars are parked away from the pitch in the car park nearby.
Full terms and conditions below…
Tyn Cornel Camping Terms and Conditions
How these terms and conditions apply to our contract
We consider these terms and conditions (the “Terms”) and our prices to set out the entire agreement between you and us for the supply of our services to you. Only these terms shall apply to our contract with you.
Please check that the details in these terms and conditions and your Booking Request are complete and accurate before you commit yourself to the contract.
Please ensure that you read and understand these Terms before you submit your Booking Request. You may only request a booking if you agree to these Terms. By submitting a Booking Request you are deemed to have accepted these terms. This does not affect your statutory rights as a consumer.
Tyn Cornel Camping sells camping holidays via www.tyncornelcamping.co.uk and takes bookings direct at the campsite, over the phone or via email. Any person wishing to make a booking via any of these methods (referred to as “you/your”) acknowledges that such booking is made subject to these Terms.
We reserve the right to change these Terms at any time. Any such changes will take effect immediately when posted on the Website or at the site, or otherwise brought to your attention. It is your responsibility to read the Terms each time you submit a Booking Request and any such request shall signify that you have accepted to be bound by the latest set of Terms. A copy of the latest set of Terms is available on the Website and upon request.
Making a booking
You can book online or direct with the campsite. Please have details of all party members when making a booking. Please check your confirmation as Tyn Cornel Camping cannot be held responsible for errors in information provided at the time of booking.
Bookings are not transferable to another party. When making a booking you agree that you or at least one member of your party is eighteen years or over, you have the authority of all persons in your party to book on their behalf, you accept these Terms & Conditions and you agree to be responsible for any loss or damage caused by any member of your party or animal accompanying you.
Advance bookings may be subject to minimum stays. These vary by pitch and by season, please refer to our website for further details.
As we are a quiet family friendly site we don’t accept bookings for stag and hen groups. Large single sex groups are welcome only at our discretion and must be booked over the phone, this also applies to any groups of three or more camping units. A security bond for groups of three units/pitches or more may be requested upon arrival at our discretion. Refusal to pay the bond may mean the booking is cancelled and money refunded.
For parties larger than six people multiple pitches must be booked. To accommodate more than six people on a pitch prior permission of Tyn Cornel Camping is required.
We recommend you purchase holiday insurance prior to your trip.
The prices advertised are accurate at the time of booking. Prices can move up or down and Tyn Cornel Camping reserves the right to amend prices. Guests are advised to check the website for the most up to date information including our latest promotions, deals and discounts. Although prices may vary from time-to-time, the price payable is the price confirmed at the time of booking.
The prices are based on a per night rate unless otherwise stated. Prices do not include any additional services, features and facilities unless expressly stated. Pitch prices are for two people and a car unless otherwise stated. Extra adults and children (aged 2-16 years) can be added to your booking up to a maximum of six people on one pitch. Infants under two years are free.
Promotions, deals or discounted offers are provided at the discretion of Tyn Cornel Camping. All offers are subject to availability, cannot be used in conjunction with any other offer or discount and may be withdrawn at any time. Retrospective refunds are not permitted against any offer or promotion advertised after such time a booking is made.
Payment for bookings can be made by cash, Credit or Debit Card (with the exception of American Express Cards). For camping, caravan and motorhome pitches 30% of the total cost of the booking is payable at the time of booking, with a minimum value of £25 per pitch. Full payment is required upon arrival. For selected dates we may ask for full payment at the time of booking.
For Lotus Belle Tents 30% of the total cost of the booking is payable at the time of booking, with a minimum value of £60 per tent outside of 42 days before arrival. Full payment is required within 42 days before arrival.
For Pods 30% of the total cost of the booking is payable at the time of booking, with a minimum value of £40 per pod outside of 42 days before arrival. Full payment is required within 42 days before arrival.
Tyn Cornel Camping is happy to accommodate up to four visitors per pitch per day. The charge for up to four visitors and one car is £5.00 per day. Visitors’ cars must be parked in the car park, not by pitches.
It is essential, for security and health and safety, that visitors come to reception on arrival. Entry to the site and parking on site will be at our discretion. Visitors are required to leave the site by 10:00pm or when the gates are closed for the night, whichever is the earlier.
Services, features and facilities
Features, facilities or services referred to on the website are subject to availability and may be supplied by third parties. You use these services, features and facilities at your own risk and Tyn Cornel Camping shall have no responsibility for loss, damage or injury in relation to any services, features or facilities provided or supplied by third parties.
Information about features, facilities and services at the campsite, is, to the best of our knowledge and belief, accurate at the time of publication. However, Tyn Cornel Camping cannot guarantee that these services, features and facilities will be available during your holiday. All information on the website regarding prices is accurate as at the time of publication but may be subject to change.
Pitches and units
Unit: a standard unit is a tent, trailer tent, caravan, campervan or motorhome and one car up to a maximum of 8m x 5m, inclusive of guy ropes. As a guide any unit designed to sleep more than six will not fit on a standard pitch. Guests with a tent, caravan, motorhome etc. designed to sleep more than six need to contact us and we’ll do our best to accommodate you on a suitable pitch.
Traditional Grass Camping Pitch: an undefined grass pitch on which to station your unit, suitable for tents, trailer tents and small campervans (less than 5.5m in length). Electric hook-up is not available on traditional grass camping pitches.
Electric Hook-up Pitch: an allocated grass or hardstanding pitch including electric hook-up.
A single attached awning or toilet tent or small trailer is also included in the pitch price. One car may be parked adjacent to the pitch, ground conditions allowing. Additional vehicles must be parked in the adjacent car park at a cost of £5 per day.
Every unit should be not less than 6m from any other unit, unless you are camped with other friends/family, in which case the distance is not less than 3m. Vehicles, awnings or trailers are permitted within the 6m space between units but, in order to restrict the spread of fire, there should always be 3m clear space within the 6m separation.
Lotus Belle tents
There is no vehicular access to the Lotus Belle tents, cars should be parked in the car park.
Fires are only permitted in the fire pits and wood burning stoves provided, using firewood purchased on site.
For safety reasons we respectfully ask for no smoking, cooking or burning of candles in the tents. Outdoor footwear and pets are not permitted.
We clean the tents after every stay so that when you arrive all you have to do is settle in and make yourself at home. To assist with this, we kindly request that accommodation is left as clean and tidy as you found it.
Pods – coming soon to Tyn Cornel
We clean the pods after every stay so that when you arrive all you have to do is settle in and make yourself at home. To assist with this, we kindly request that accommodation is left as clean and tidy as you found it.
For safety reasons we respectfully ask for no smoking, cooking or burning of candles in the tents. Outdoor footwear and pets are not permitted.
The pods come with beds, seating, electricity, lighting and heating but you will need to bring everything else you may need for your camping trip. For example, sheets, bedding and cooking equipment.
Cancellation and changes to your booking
You must give notice of cancellation in writing. The date of cancellation will be the date we receive your written instruction.
If you cancel your holiday at any point after booking you will lose your deposit already paid. This will be either:
Camping pitches: 30% of the total cost of the booking, with a minimum value of £25 per pitch, whichever is the greater amount. For cancellations within 28 days prior to arrival you will forfeit all money paid.
Lotus Belle tents: 30% of the total cost of the booking, with a minimum value of £60 per pitch, whichever is the greater amount. For cancellations within 42 days prior to arrival you will forfeit all money paid.
Pods: 30% of the total cost of the booking, with a minimum value of £40 per pitch, whichever is the greater amount. For cancellations within 42 days prior to arrival you will forfeit all money paid.
If you leave site early for any reason Tyn Cornel Camping will not issue any refund for unused camping nights.
Unfortunately in some circumstances Tyn Cornel Camping may have to cancel your booking. In these circumstances, we will offer you a full refund of any fees paid or the option of an alternative pitch/site of a comparable standard (with you paying any additional cost or receiving a refund in respect of a price difference). No other compensation is available.
Please notify Tyn Cornel Camping as soon as possible if you wish to amend your booking. Please note any amendment is subject to availability. All amendments will be subject to a £10 per booking administration charge plus any additional cost arising from the amendment you wish to make. This may include cancellation charges within 28 days of arrival for camping pitches and 42 days of arrival for Lotus Belle tents and Pods. Transferred dates must be within the same booking season.
Arrival and Departure
On arrival, please visit the site reception before pitching and pay any outstanding balance on your booking with any additional fees.
Arrival times are between midday (3pm for Lotus Belle tents and Pods) and reception closing. As a guide this is no later than 7pm midweek and 8pm at the weekend. Please inform us if you are likely to arrive after these times.
For advance bookings, if not notified otherwise, your pitch will be held until dusk on the day of your arrival, after which it will be put up for re-sale and your booking treated as a cancellation with your monies retained.
Pitches must be vacated by 12pm on the day of departure unless otherwise agreed with us. Departures after midday are on request only, subject to availability and the current late checkout fee, please see website for details.
Management and behaviour on site
We want all our customers to have an enjoyable holiday but you must remember that you are responsible for your actions and the effect they may have on others. In placing a booking request, you agree that you and your party will at all times comply with the requests of the Tyn Cornel Camping team. As the person booking the holiday, you are responsible for the behaviour of all members of the party whilst on the site. You must take reasonable care of your accommodation and take precautions for your own safety. If we (or another person in authority) believe your actions could upset others, put them in danger, or damage property, we may end your holiday. If this happens we will not pay compensation or meet any expense you incur as a result. It may also mean that we will not accept a future booking from you and you may also be responsible for any loss or damage we incur.
To respect the enjoyment of others, we ask that noise levels are kept to an absolute minimum after 11pm and that you do not disturb your fellow campers at any time. Fuel powered generators are not permitted on site.
We reserve the right to ask any customer for a security bond regardless of party size. This will be refunded in full at the end of your stay unless, in our opinion, you have displayed unreasonable behaviour (this includes, but is not limited to, excessive noise, wilful damage to the site or other people’s property and abuse of our staff).
Dogs are welcome on our campsite, please see the website for the latest prices. Dogs must be kept on a lead at all times and any fouling must be collected and disposed of. A maximum of three dogs per pitch are permitted. If there is an incident on site involving your dog, you may be asked to leave the site immediately.
Children’s supervision & parental responsibility
You are responsible for the supervision of all members of your party under the age of 18. You must supervise your children and babies at all times. This is particularly important close to waterways and whilst cycling.
Barbecues and campfires
Charcoal barbecues are allowed on all pitches. However, campfires are allowed only in the grass camping field or the Lotus Belle Tent area, using the fire pits and firewood provided by Tyn Cornel Camping. No wood can be taken from the local woodland or campsite or brought in from elsewhere.
Campfires are not allowed in the electric hook-up field or the Pod pitches for safety reasons.
Fires and barbecues must be at least 3 metres away from tents, caravans, vehicles, hedges, trees or property and must cause no damage to vegetation. They must be used in a responsible manner with reasonable safety measures taken. Do not leave your fire unattended at any time. Make sure fires are completely extinguished and cooled before leaving them or going to bed. Dispose of ash or used barbecues in the designated bins.
Never take a barbecue into a tent, awning, caravan or motorhome. Never use a fuel-burning appliance to heat your tent or awning. Don’t cook, or use any other gas, charcoal, liquid or solid fuel appliances inside your tent or awning.
We want you to have a great time. Should you have cause for complaint, please let us know immediately and we will try to makes things right. We ask you to note that if you do not give us the opportunity to resolve the problem by reporting it to us, we may not be able to deal with any complaint on your return and your rights to claim may have been reduced or forfeited.
If at the end of your stay with us you feel we have not dealt with your complaint satisfactorily, we ask that the main booker submits a written complaint within 28 days of your return home, using the contact details below.
Information about you
At times we may request that you voluntarily supply us with personal information. Generally, this information is requested when you request information and/or services from us. We may gather and use information about you in the following ways:
We will use your personal information and information we obtain from other sources for administration and customer services, for marketing, to deliver our services to you, to analyse your purchasing preferences and to ensure that the content, services and advertising that we offer are tailored to your needs and interests.
We intend to continue improving the content and function of our website. For this reason, we monitor customer traffic patterns and website usage to help us improve the design and layout of our website and provide content that is of interest to you.
By providing us with your personal information you consent to our processing your personal data for the above purposes. We will only use the information that you provide to us for the purposes detailed in these Terms, informing you about similar services which we provide (unless you tell us that you do not want to receive this information) and improving the services which we offer to guests.
We may contact you by post, telephone, fax, email or other electronic messaging service with offers of products, services or information that may be of interest to you. By giving us your contact details you consent to being contacted by these methods for these purposes. If you do not wish to receive marketing information from us or our affiliates and/or business partners other than the information you have requested, please indicate this on registration or contact us using the details below.
If we (or any part of us) enter into a joint venture or are sold, transferred to or merged with another business entity, or if our business structure changes, the information that we hold about you may be disclosed to the new business partners or owners, although your personal information will still only be used in accordance with these Terms.
We employ security measures to protect your personal information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We may retain your personal information after we have ceased using it for the purposes set out in these Terms, or for as long as the law requires.
You are entitled to obtain details of the information that we hold about you (for which we may charge a small fee). You may also ask us to make changes to the information we hold about you or your marketing preferences to ensure that it is accurate and kept up to date. If you wish to do this, please contact us using the details below.
We may use information obtained about you from cookies (files which are sent to us by your computer or other access device) which we can access when you visit our website in the future. We do this to allow us to identify users and personalise the Website wherever possible. The cookies store small pieces of information about our users, such as names and email addresses. This means that on future visits to our website, we can identify past users. We may access cookies stored on your computer when you visit our website in future or when you open an email from us.
If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. Any cookie whose name starts with UTM is a Google Analytics first party cookie. If you want to stop cookies being stored on your computer in future, please refer to your browser manufacturer’s instructions by clicking “Help” in your browser menu. Further information on deleting or controlling cookies is available at www.aboutcookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our Website.
Please read this section as it is important that you understand what you are agreeing to.
Nothing in this section limits or attempts to limit our liability for:
• Death or personal injury caused by our negligence; or
• Fraud or fraudulent misrepresentation; or
• Any breach of the obligations implied by Section 2 of the Supply of Goods and Services Act 1982; or
• Losses for which it is prohibited in Section 7 of the Consumer Protection Act 1987 to limit liability; or
• Any other matter for which it would be illegal or unlawful for us to exclude or attempt to exclude our liability.
Subject to the matters detailed above, if we fail to comply with these Terms, we shall not be responsible for any losses that you suffer as a result, except for those losses which we could reasonably foresee would result from our failure to comply with these Terms.
In addition to the above, we shall not be responsible for any:
• Loss of income or revenue;
• Loss of business
• Loss of anticipated savings
• Loss of data
Our maximum liability shall be no more than to refund the amount paid by you for the holiday.
As our site is within a rural environment, we do not accept responsibility for any damage, injury or inconvenience caused by plants or wildlife.
Tyn Cornel Camping does not accept responsibility for anything that adversely affects your holiday that is outside of our control. These circumstances are known as ‘Force Majeure’ events and are circumstances that Tyn Cornel Camping could not, even with due care, have foreseen or avoided. Such circumstances include (but are not limited to) war, civil unrest, industrial action, terrorist activity, natural disaster, fire, adverse weather conditions, foot and mouth disease and all other similar events outside of our control. Tyn Cornel Camping will endeavour to manage any problems caused as a result of a Force Majeure event but shall be under no obligation to do so and shall not be liable to you for any losses caused by a Force Majeure event.
Reference to any products, services or other information belonging to third parties does not imply or constitute an endorsement, sponsorship or recommendation by Tyn Cornel Camping. Links to other services not operated by Tyn Cornel Camping are provided solely for your convenience. Tyn Cornel Camping accepts no liability for any products services or other information provided by third parties.
Other Important Information
Any photographs, descriptions or advertising we issue, and any descriptions or illustrations on our website, are issued or published solely to provide you with an approximate idea of our sites and services. They do not form part of the contract between you and us.
If any court or competent authority decides that any of the provisions of these Terms are invalid, unlawful or unenforceable to any extent, the Term will, to that extent only, be severed from the remaining Terms, which will continue to be valid to the fullest extent permitted by law.
If we fail, at any time while these Terms are in force, to insist that you perform any of your obligations under these Terms, or if we do not exercise any of our rights or remedies under these Terms, that will not mean that we have waived such rights or remedies and will not mean that you do not have to comply with those obligations. Any waiver of a default by us does not mean that we will automatically waive any subsequent waive by you. No waiver by us of any of these Terms shall be effective unless we expressly say that it is a waiver and we tell you so in writing.
A person who is not party to these Terms shall not have any rights under or in connection with them under the Contracts (Rights of Third Parties) Act 1999.
You may not transfer any of your rights or obligations under these Terms to another person without our prior written consent, which we will not withhold unreasonably. We can transfer all or any of our rights and obligations under these Terms to another organisation, but this will not affect your rights under these Terms.
These Terms and any non-contractual obligations relating to these Terms shall be governed by and interpreted in accordance with English law. You and we both agree to the exclusive jurisdiction of the English courts. This contract shall be concluded in the English language.
If you wish to contact Tyn Cornel Camping please use the following address: Tyn Cornel Camping, Frongoch, Bala, Gwynedd, LL23 7NU or email us at email@example.com
Terms and Conditions Version 3 – November 2017